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Yes. Holidog’s system allows you to notify and exchange messages with numerous Petsitters at the same time, but you can only book one for a chosen period.
It is possible to re-launch a search, select and book new Petsitter after meeting them prior to the designated assignment if the chosen Petsitter appears to be unsuitable.
The one-off payment is valid only for each specific pet sitting and is calculated on the length of the sitting/walks and the number of pets. The price is shown when you select your prospective Petsitters, by clicking on ‘Our fees’ at the top of the page. Please note it is not possible to launch a search for longer than one month, i.e. you should launch a search for each month.
The subscription waives any one-off payment charges for the entire length of your subscription (3, 6 or 12 months), i.e. you will only need to pay your chosen Petsitters. During your subscription you can therefore launch as many searches and obtain as many Petsitter’s contact information as you like. In most cases it is the most economical option and saves time Please note that the date of the sitting does not have to be during the time of your subscription. For example, you can take out a subscription in January for 3 months, launch a search within this subscription period and reserve a Petsitter for August without having to pay an additional Holidog fee.
At the end of this period, the subscription automatically renews. You can turn this function off at any time in your Holidog account. Simply go to your Profile, click on the Subscription button, and deactivate the automatic renewal.
N.B: This will not stop any ongoing subscription.
At Holidog, we think it is fair to let the Petsitters decide their own rates. The price is directly related to their profile so that you can see how much you will be paying.
Here is how rates are displayed:
GoHoliday: the amount is the total price for the assignment and all pets.
GoNanny or Go Walk (just once): the amount is for all pets for the duration of the assignment.
GoNanny or GoWalk (regular): the amount is displayed for all pets per assignment.
GoSchool: The rates are displayed for all pets and per "class".
NOTE: The compensation (to be paid directly to the Petsitter) is on top of the Holidog fee (to be paid online to Holidog when booking the Petsitter).
Yes -- Holidog offers the optional HOLIVET guarantee which covers your pets in case of injuries during the assignment with a petsitter. For more information, please click here here.
“Petsitter” is a general term here for anyone taking care of animals (boarding, walking…). Each service on our website represents one aspect of it: GoHoliday (pet sitting for a 2 to 30 day period), GoNanny (pet sitting for a few hours per day), GoWalk (for dog walking), GoSchool (for dog training, a certificate/diploma will be required).
You can have many services on the same account, which you will be able to notify from your SETTINGS on your account.
No. Clients initiate contact on Holidog by notifying Petsitters when they start a search. Once you receive a notification, you can accept or decline. Once accepted, you can chat with the client via your Holidog mailbox and discuss the assignment in more details. Make sure you can accept the assignment since cancelling after the booking could lead to the deletion of your account.
NOTE: If you decline a notification, you will not be able to chat with the client through this search. However, the client may try to contact you again when he launches a new search.
You can increase your visibility and appeal by adding pictures on your profile and crafting a persuasive motivation statement that enables clients to easily understand who you are and what your experience is.
You can also sign up as Premium Petsitter in order to increase your visibility and assignments(e.g. shown on top of the search results).
Petsitters are directly paid by the clients, usually at the end of the assignment. Generally, it is up to you to discuss with the client how the payment should be handled.
At Holidog, we think it is only fair to let the Petsitters decide on their own rates for services they provide. The rates can be adjusted in the SETTINGS of the Petsitter’s profile. Remember it has to be done for each service (GoHoliday, GoSchool, GoNanny, GoWalk).
Default prices are set when an account is created, so do not forget to check and modify them if necessary. It will make sure clients will know your rates before selecting you.